Kouzes, James M. Credibility : how leaders gain and lose it, why people demand it / by James M. Kouzes and Barry Z. Posner. - 1st ed. - San Francisco CA : Jossey-Bass Publishers, c1993. - xxxiii, 331 p. : 24 cm. Notes: pp. 289-315. Includes indexes. ISBN: 155542550X LCCN: Acc#33442 Subjects--Topical Terms: LEADERSHIPEXECUTIVE ABILITYINTERPERSONAL RELATIONS LC Class. No.: HD 57.7 / K849 1993